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Software problem

i have 2 mac and 3 windows computers and the pixy software will not work on any computer. no ver. 2 or 3 tried different usb cable and the one that came with the pixy unit. error " no pixy found on all windows computer, on the mac ver 3 it crashes.

Hello David,
Sorry for the problems. What type of Pixy do you have (Pixy1 or Pixy2)?

Please refer to this troubleshooting guide:

https://docs.pixycam.com/wiki/doku.php?id=wiki:v2:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon

Perhaps its your USB cable – do you have another cable you can try?

Edward