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Problems updating firmware


I downloaded the Pixymon software and driver, but when I plug in my pixy, it says the firmware needs to be updated. I followed the instructions for updating firmware, and my pixy enters DFU mode, and the white light flashes, but my computer does not display any messages about installing a driver like the documentation says it should. I have tried on two different windows. I also tried to use a Mac with pixymon so I wouldn’t have to deal with the firmware, but it just continuosly crashed.

Any thoughts?


Hi zhall,

can you check which version of Pixy and PixyMon you are using? There are two versions (original Pixy and Pixy2) and the two are not compatible.

Beyond that, where and when did you purchase your Pixy?