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Pixy detected. error: Unable to connect to device


#1

Trying to use pixyMon with original Pixy and am getting the message
“Pixy detected.
error: Unable to connect to device.” in a continuous loop…
I have tried multiple usb cords as well as multiple computers all with the same result. I have even reinstalled the firmware countless times and tried older versions with no luck.
It seems it may be dead :’(
I have a project coming up soon that I really would like to use this on so any help in resolving the issue would be deeply appreciated!


#2

Hi, sorry you’re having trouble! I’ll follow up with you via email.


#3

I am having the same issue. Any help would be greatly appreciated!
Thanks!


#4

Hello,
Are you using Pixy1? If so please refer to this troubleshooting guide:

https://docs.pixycam.com/wiki/doku.php?id=wiki:v1:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon

If you are using Pixy2, please refer to this troubleshooting guide:

https://docs.pixycam.com/wiki/doku.php?id=wiki:v2:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon

Edward